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Welcome to Carmel Jewelry! By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all site visitors, customers, and users. Please read them carefully before making a purchase.
We strive to ensure all product descriptions, images, and pricing are accurate and up to date. However, because many of our items are handcrafted or made with natural materials, slight variations may occur. These variations are not considered defects.
All prices are in U.S. Dollars (USD) and may be subject to applicable sales tax based on your shipping location.
We accept major credit cards, PayPal, and other secure payment options offered at checkout. All transactions are encrypted and processed through secure payment gateways.
We ship both within the United States and internationally. Shipping costs and estimated delivery times are displayed at checkout.
Carmel Jewelry is not responsible for delays caused by shipping carriers or customs. Once an item leaves our facility, it is out of our control, but we’re happy to help track your shipment if needed.
Your satisfaction is important to us. We accept exchanges within 14 days of delivery for unworn items in original packaging.
Non-exchangeable items include:
Return shipping costs are the responsibility of the customer unless the return is due to our error. Please contact us before sending any item back.
We offer a 90 days limited warranty on all jewelry against manufacturing defects. This does not cover damage from wear and tear, misuse, or accidents.
If you believe your item has a defect, please contact us with photos and your order number.
We value your privacy. Your personal information is used solely to process orders, improve your shopping experience, and communicate with you (if you've opted in).
We never sell or share your data without your explicit consent.
All content on this site — including images, logos, product descriptions, and designs — is the property of Carmel Jewelry and may not be used or reproduced without our written permission.
To the fullest extent permitted by law, Carmel Jewelry shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability is limited to the amount you paid for the product in question.
These Terms & Conditions are governed by the laws of the State of Maryland, without regard to conflict of law principles.
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If you have any questions, need help with your order, or would like to request a return, please contact us: